Vinted Shoppers Share Displeasure About Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.
Social Media Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
